Terms of Use

These Terms of Use ("Terms") govern your access to and use of services provided by Athlemove, a business registered in Ontario, Canada, including:

• https://athlemove.com (the “Website”),
• https://trainer.athlemove.com (the “Trainer Portal”),
• https://client.athlemove.com (the “Client Portal”), and
• https://athl.app (used for short sharing URLs)

Together referred to as the "Services". We refer to the Trainer Portal and the Client Portal together as the "Portals".

By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, you may not use the Services.

For clarity, these Terms use the following definitions:

• "Trainer" means a fitness professional - such as a coach or personal trainer - who creates an Athlemove account to manage clients and deliver training content.
• "Client" means an individual who is invited by a Trainer to access the Client Portal in order to view content and, where available, interact with their Trainer through the Services.
• "You" or "user" refers to any person who accesses or uses the Services, whether as a Trainer, a Client, or a visitor to the Website.

1. About the Services

Athlemove provides tools for fitness professionals to manage clients, create workout programs, and deliver training content. The core Services are intended for use by Trainers in the course of their business.

The App also includes a Client Portal, which allows a Trainer's Clients to access content their Trainer has shared with them and to engage with the Services in connection with that Trainer.

Some features of the Services may be available only to Trainers, only to Clients, or only on certain plans.

2. Accounts

2.1 Trainer Accounts

To access the App as a Trainer, you must create an account or sign in using a supported third-party authentication provider (such as Google). You agree to provide accurate and complete information during registration and to keep your account information up to date. When you sign in using a third-party provider, your use of that provider is subject to their own terms of service.

2.2 Client Accounts

Client accounts are created by invitation only. A Trainer who manages your Client record may send you an invitation containing a secure link. By accepting the invitation, you create a Client account - either by setting a password or by signing in with a supported third-party authentication provider (such as Google) - which is linked to your Trainer's account so they can share content with you.

When you accept an invitation, you agree to these Terms in your own capacity as a Client. Your Client account is personal to you and may not be shared.

2.3 General Account Responsibilities

You are responsible for:

• Maintaining the confidentiality of your login credentials
• All activity that occurs under your account

You must notify us promptly if you believe your account has been compromised.

We reserve the right to suspend or terminate accounts at our sole discretion, including for misuse, abuse, inactivity, or violation of these Terms.

3. Subscriptions and Billing

This section applies to Trainer accounts. Client Portal access does not require a paid subscription, and Clients are not billed by Athlemove for use of the Client Portal.

3.1 Free Trial

New Trainer accounts include a free trial of Pro features. At the end of the trial period, your account will automatically transition to the free plan unless you subscribe to a paid plan. The free plan provides access to the Services with certain usage limits. A paid subscription is required for full access to the Services.

3.2 Paid Plans

Paid subscriptions are billed on a recurring basis (monthly or annual) through our third-party payment processor. By subscribing, you authorize us to charge your chosen payment method at the applicable rate.

Subscription fees are non-refundable except where required by applicable law.

3.3 Cancellation

You may cancel your subscription at any time through the billing portal. Upon cancellation, you will retain access to the Services until the end of your current billing period. After that, your account will transition to an inactive state and you will no longer have access to paid features.

3.4 Changes to Pricing

We reserve the right to change pricing at any time. Any changes will apply to the next billing cycle following notice of the change. Continued use of the Services after a pricing change constitutes acceptance of the new pricing.

4. Acceptable Use

You agree not to:

• Use the Services in violation of any applicable law or regulation
• Attempt to disrupt, interfere with, or gain unauthorized access to the Services or their infrastructure
• Misuse, scrape, reverse-engineer, or attempt to extract the source code of any part of the Services
• Use the Services in a way that could harm Athlemove, its users, or their clients
• Share, resell, or redistribute access to the Services or your account, including forwarding Client Portal invitations or sign-in links to anyone other than yourself
• Use automated tools or scripts to access the Services except through our official integrations
• Upload or transmit harmful code, malware, or any content intended to compromise the Services

We reserve the right to restrict or terminate access if these Terms are violated.

5. Client Data and Trainer Responsibilities

As a Trainer using the Services, you may store personal information about your Clients, including names, contact details, and other data you choose to enter ("Client Profile Data").

You acknowledge and agree that:

• You are the data controller of any Client Profile Data you store in the Services. Athlemove processes this data on your behalf.
• You are responsible for obtaining any necessary consent from your Clients before entering their information into the Services and before sending them a Client Portal invitation.
• You are responsible for complying with all applicable privacy and data protection laws in your jurisdiction with respect to Client Profile Data.

When a Client accepts an invitation and creates a Client account, that Client additionally has a direct relationship with Athlemove with respect to the account credentials and self-managed profile information they provide (such as their own name, email address, and password). Athlemove acts as the controller of that account-level information. The Trainer remains the controller of the Client Profile Data they manage about that Client.

Athlemove is not liable for any claims arising from your collection, use, or handling of Client Profile Data.

6. User-Generated Content

You may create, submit, or store content through the Services ("User-Generated Content"), including but not limited to programs, workouts, exercises, notes, Client Profile Data, workout records, training logs, and communications between Trainers and Clients.

By using the Services, you:

• Retain ownership of your content
• Grant Athlemove a limited license to store, process, and display your content solely for the purpose of providing the Services to you and to the other party of the Trainer-Client relationship where applicable (for example, sharing a workout from a Trainer to their Client through the Client Portal, or sharing content via a public link when you choose to share it). We do not use your content for any other purpose.

You are solely responsible for your User-Generated Content and for ensuring it does not violate any third-party rights or applicable laws.

7. AI-Powered Features

The Services may include AI-powered features, such as workout and program generation. These features are intended for Trainers and are subject to usage limits that may vary by plan.

You acknowledge and agree that:

• AI-generated content is provided as a starting point and for informational purposes only
• AI-generated content may be incomplete, inaccurate, or unsuitable for specific individuals
• AI-generated content does not constitute medical, health, legal, or professional advice
• You are solely responsible for reviewing, modifying, and approving any AI-generated content before using it or sharing it with your clients
• Athlemove is not liable for any outcomes resulting from the use of AI-generated content

8. Health and Fitness Disclaimer

Athlemove is a software tool for fitness professionals and the Clients they invite. Athlemove does not provide medical advice, diagnosis, or treatment.

The content created, generated, managed, or delivered through the Services is for general fitness and informational purposes only and is not a substitute for professional medical or health advice.

You acknowledge that:

• Physical activity involves inherent risks
• Trainers are responsible for ensuring that any content they create or deliver to their Clients is appropriate for those Clients' individual needs, conditions, and limitations
• Clients should consult a qualified medical professional before beginning or continuing any fitness program delivered through the Services, and should not rely on the Services for medical guidance

Athlemove assumes no responsibility for injuries, damages, or losses resulting from workouts, programs, or other content created or delivered through the Services.

9. Intellectual Property

All content and materials provided by Athlemove - including text, design, logos, software, and code - are owned by Athlemove or its licensors unless otherwise stated.

You may not copy, reproduce, modify, distribute, or use Athlemove's proprietary content for any purpose without prior written permission.

Your User-Generated Content remains your property, subject to the license granted in Section 6.

10. Account Deletion

10.1 Trainer Accounts

You may delete your Trainer account at any time through the App. Upon deletion:

• All associated data, including Client Profile Data, programs, workouts, exercises, and files, will be permanently removed from our systems
• Any active subscription will be cancelled
• Client accounts linked to your Trainer account will also be permanently deleted from our systems, and the affected Clients will be notified by email
• This action is irreversible

10.2 Client Accounts

You may have your Client account deleted at any time. The simplest way is to ask your Trainer to remove you as a Client - when your Trainer does so, your Client account and the account-level information you provided (such as your login credentials and self-managed profile information) are permanently removed from our systems, your access to the Client Portal ends, and you will receive an email notification confirming the deletion. If you prefer, you may also contact us directly to request deletion of your Client account.

The Client Profile Data your Trainer maintains about you in their own Athlemove account is under your Trainer's control, in accordance with Section 5. To request changes to, or deletion of, that data, contact your Trainer directly; you may also exercise applicable rights as described in our Privacy Policy.

10.3 Third-Party Records

Third-party services (such as our payment processor) may retain their own records in accordance with their respective policies and legal obligations.

11. Third-Party Services and Links

The Services may include links to or integrations with third-party services, including payment processing, authentication providers, and AI providers.

Athlemove is not responsible for the content, availability, or practices of third-party services. Your use of them is subject to their respective terms and policies.

12. Limitation of Liability

The Services are provided "as is" and "as available," without warranties of any kind, whether express or implied.

To the maximum extent permitted by law, Athlemove shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from or related to:

• Your use of or inability to use the Services
• Reliance on AI-generated or other content provided through the Services
• Loss of data, revenue, or business opportunities
• Actions taken by Trainers, Clients, or other users based on content delivered through the Services
• Temporary service interruptions, errors, or security breaches

In no event shall Athlemove's total liability exceed the greater of (a) the amount you have paid to Athlemove in the twelve (12) months preceding the claim, or (b) one hundred US dollars (USD $100).

13. Indemnification

You agree to indemnify and hold harmless Athlemove, its officers, and its agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from:

• Your use of the Services
• Your violation of these Terms
• Your collection, use, or handling of Client Profile Data (where you are a Trainer)
• Content you create, share, deliver, or submit through the Services
• Any claim by a third party (including your clients) related to your use of the Services

14. Age Requirement

You must be at least 16 years old to use the Services as an account holder - whether as a Trainer or as a Client with a Client Portal account. By using the Services, you represent that you meet this requirement.

A Trainer may work with a minor and store Client Profile Data about that minor in the Trainer's own Athlemove account, provided the Trainer has obtained the consent of the minor's parent or legal guardian and complies with all applicable child and youth privacy laws. In that case, the Trainer must not invite the minor to create a Client Portal account.

15. Changes to These Terms

We may update these Terms at any time. When we do, we will revise the effective date at the top of this page.

For material changes, we may notify you via email or through a notice within the Services. Continued use of the Services after changes are posted constitutes acceptance of the updated Terms.

16. Governing Law

These Terms are governed by the laws of Ontario, Canada, without regard to conflict-of-law principles, to the extent permitted by applicable law.

Any disputes arising from these Terms or the Services shall be resolved in the courts of Ontario, Canada.

17. Contact Us

If you have questions about these Terms, please contact us through the Contact Us page on our Website.